Company policy
Ibicrom is a family-owned company founded in 1984 by Mr Rafael Picó Blanes and Mr Luis Tortosa Picó in the toy-making town of Ibi, in the province of Alicante.
Initially dedicated to chrome plating and metal coating through electrochemical methods, mainly for the toy industry.
In the mid-2000s, driven by the industrial restructuring of the Toy Valley, we chose to invest in technology and open a new line of business focused on painting and decorating bottles and glass.
After 20 years of constant innovation, development and training, this new line of business accounts for approximately 80% of our production.
Mission
Ibicrom’s mission is to meet all our customers’ needs, always with the highest levels of quality, safety and respect for the environment, guiding and advising them to create a cutting-edge product that meets the highest quality standards.
Vision
Ibicrom’s vision is, by implementing the highest quality and control systems, to become a benchmark company in the sector, capable of working with any market and customer, no matter how demanding their requirements may be in terms of quality and safety.
Values
A family business from the very beginning, we carry this characteristic in our DNA. Our people are our greatest asset, and we strive to look after them as what they are—our family—through work-life balance, training and safety policies.
As for customers and suppliers, we seek to extend this family-like treatment to them as well, with kindness, flexibility and willingness.
COMPANY POLICIES
QUALITY AND PRODUCT SAFETY POLICY
At Ibicrom, we are engaged, among other activities, in the manufacture and coating of glass for the food industry. Our priority is to ensure the quality and safety of our products to protect consumers’ health.
Commitment to Product Safety:
-Regulatory Compliance: We comply with all laws, regulations and standards applicable to the safety of materials in contact with food. This includes selecting safe raw materials, controlling manufacturing processes and verifying the quality of finished products.
-Risk Analysis: We carry out risk analyses to identify and prevent potential hazards to product safety. This includes assessing the materials used, manufacturing processes and the intended use of the products.
-Process Control: We implement rigorous quality controls at every stage of the manufacturing process, from receiving raw materials to packaging and shipping finished products. This includes verifying material composition, controlling temperature and firing time, and visually inspecting products.
-Traceability: We maintain a traceability system that allows us to identify and track each product batch from its origin to its destination. This enables us to act quickly in the event of any safety issue and ensure the timely withdrawal of non-conforming products.
-Staff Training: We train our staff in food safety and good manufacturing practices. This includes training on the risks associated with materials in contact with food, quality control procedures and personal hygiene measures.
-Communication: We maintain open and transparent communication with our customers and suppliers regarding product safety. This includes sharing information about the materials used, manufacturing processes and the results of safety analyses.
-Continuous Improvement: We are committed to continuously improving our quality and product safety management system. This includes periodically reviewing our procedures, adopting new technologies and participating in food safety certification programmes.
Quality and Safety Objectives:
-Zero food safety incidents related to our products.
-100% compliance with safety requirements for materials in contact with food.
-Continuous improvement of our customers’ satisfaction in terms of product quality and safety.
Human Resources Policy
*Work-life balance. The company will seek to facilitate the work-life balance of its employees by implementing shifts so they can have either the morning or the afternoon off.
*Training / promotion. The company will facilitate and support employees who decide to pursue training and will provide the opportunity for internal promotion within the company.
*Remuneration. The company will remunerate its employees’ work fairly and in line with its quality and excellence requirements.
*Harassment and discrimination. The company has a protocol against harassment and discrimination and pays close attention to potential internal conflicts.
*Zero-accident culture. The company will pay special attention to reducing workplace accidents to the maximum extent by implementing all workplace safety regulations.
Environmental Management Policy
*Suppliers. The company will always select suppliers that are most respectful of the environment and have more thorough conservation policies.
*Reuse, recycle and reduce. The company seeks to comply with the “rule” of the 3 Rs: reuse whenever possible, recycle the greatest amount of waste, and reduce the consumption of disposable materials as much as possible.
*Waste. The company will store and safeguard harmful materials and waste under optimal conditions until they are collected by companies dedicated to the treatment of these materials.
*Ecological footprint. The company is committed to purchasing energy-efficient products and services to reduce our emissions as much as possible, as well as improving and reviewing the performance of the materials, work equipment and services we acquire in order to be increasingly respectful of the environment.
Information handling and security policy.
*Privileged and confidential information. The company will take care not to disclose, and will prevent the leakage to unauthorised persons, of Privileged Information and Confidential Information obtained through the relationship with Ibicrom or with any third party.
*Data protection. The company will apply all protocols for the proper management and safeguarding of personal data collected during its activity.
Supplier policy
*Seriousness and trust. The company will establish a policy of collaboration and mutual development with its suppliers, seeking to be responsible and reliable partners.
*Reliability. The company undertakes to make payments to its suppliers in the agreed time and manner.
Customer policy
*Safety. The company will offer its customers a quality, safe product that meets the highest quality requirements.
*Price. The company will always offer its customers a market-aligned price and will seek to improve its offering by implementing the latest technologies.
*Confidentiality. The company will safeguard its customers’ designs and prevent possible information leaks within its facilities.
*Internationalisation. The company will support its customers in improving quality and materials for export to the most demanding markets.
*Competition. The company will refrain from entering into agreements, arrangements or understandings, whether verbal or written, with any of its competitors, the object or effect of which is to fix prices, segment markets or restrict supply.
Legality Policy
– Tax compliance. The company undertakes to comply with its tax obligations in accordance with applicable laws.
